SASSA Change Banking Details [2024]: Updated Steps for R350 Grant

Sometimes people face issues related to Sassa banking details that have been added to the Sassa database during the process of the Sassa Application submission process. However, due to uncertain conditions like the closing of a bank account or the shifting of an account from one bank to another, people always try to change banking details as per their needs. 

Sassa Change Banking Details

SASSA Change Banking Details: Is it an Easy Process? Yes, the process is easy to understand because it is for those who already have applied for Sassa grants. If a person can’t change the banking details, the SRD Grant may not be delivered to your new account. In a few cases, the grant may be suspended if you have not updated your application as per your requirements. 

Significance of SASSA Updating Bank Details 

After approving the SRD status, the significant step is to receive the Sassa payments. You can get your loan SRD grant only if you enter the correct bank details. If there is any error in bank details then it means you are too far from your borrowing amount. 

We have seen too many cases related to wrong bank detail issues and based upon these issues the grant has been declined. Please remember after Sassa status has been approved, always check your payment details on the application so you can receive your amount on time

When Should You Update Your SRD Banking Details?

Why is Sassa changing banking details for r350 is important process? The South African Social Security Agency always allows the applicants to add or delete information according to the user behavior. So let’s discuss which are the common reasons to update your banking details among them few are given below

When Should You Update Your SRD Banking Details

Payment Failure

If Sassa attempts to transfer the loan amount to your linked bank account but the transaction does not proceed successfully. Then the applicant needs to update the bank details 

Payment Delayed 

Sometimes at the time of the transaction, the amount seems to be transferred to your linked bank accounts but unfortunately, the payment is not received in the bank in the meantime. Maybe Sassa again started the verification process or the bank servers did not show you the amount. The payments seem to be available in the coming days, In that situation you need to update the bank details 

Changing Bank Details Due to Bank Closure

If the integrated bank is closed due to any reason then the applicant should need to change the bank details.

Additional Costs

Some banks deduct charges due to failed transactions, this amount should be deducted from your Sassa SRD R350 Grant amount so your amount is further deducted. If you are facing this issue then you need to update your Sassa Banking details 

Switching to New Bank 

If the applicant is facing bank issues due to any verification process so now you need to update your Sassa banking details.

Security Issues

Maybe sometimes you are facing some security concerns or double authentication related to your bank account so what should you need to know? In case of any risk, it is better to update your Sassa Grant bank details 

Update Payment Method 

If you think banking is not the best way, then you can use the different methods offered by Sassa to get a Sassa Loan amount. The other methods involved post office and few other recommended methods are available 

How to Change Banking Details for Sassa SRD Grant?

As per the South African Social Security Agency policies, any applicant can change the banking details by using various ways. Sassa change banking details for R350 in 2024 is easily processable. Many people can schedule a direct call or manage it by using SMS or emails so let’s understand the step-by-step process

How to Change Banking Details for Sassa SRD Grant

Visit the Online Sassa Web Portal (SASSA change banking details)

The first step is to visit the Sassa banking details link As you have already applied for Sassa loans you have your login details. If you do not have any login details then you can simply create your account after adding the basic information used during the Sassa Application Submission process. After successfully creating your Sassa Account now you can change your banking details.

Sassa Banking details website

As you have created your account so now on the Sassa Official Site there are two options through which any applicant can proceed with the process:

  • South African Citizens: The 13-digit ID code is the basic requirement for a South African citizen who wants to access the official portal.
  • Special Permit Holders: If you have a special permit to live in South Africa or you are an asylum seeker then you need to arrange a few special documents which you use in the Sassa Application Submission process like:

Click on “Sassa SRD Change Banking Details” Section

Once you have successfully logged in, now you need to trace the “Change Banking Details” section. After clicking on change banking details you can close to complete the Sassa banking details changing process 

Identity Verification Process 

Due to fraudulent activities, the South African Social Security Agency improved the verification process. Before changing Sassa grant banking details you need to submit your ID and complete the verification process.

  • For South African Citizens: If you are a citizen of South Africa then you can update your banking details. For updation, you need to add your ID number and phone number. After adding this information you can receive a secure link on your mobile number linked with the Sassa Application. Now you need to open the link and verify your identity.
  • For Special Permit holders or Asylum Seekers:  If you are not South African citizens then you need to understand the only thing you can update is your Pick n Pay point to collect their Sassa grant amounts. The process is the same you need to add your special documents like your passport number or file number with your phone number. After adding details you need to verify your identity after clicking on the secure link received on your mobile phone. 

Add Your Payment Method 

After completing the verification process, you need to follow further instructions available on your mobile screen. All the instructions are easy to understand and applicants can have the option of choosing their preferred payment method.

  • Update Payment details:  The applicant can update the preferred payment details like he can choose any other banking options. After selecting the banking option the applicant needs to add the Account number, Routing number, or Sort code. 

Note: The applicant can only add the bank details that are registered in the Applicant’s Name. If the applicant uses the banking details of any cousin or relative then Sassa will not upgrade your banking details   

  • Update Payment Method: If you are a South African Citizen and add to change payment method like in starting you have received the Sassa loan amounts in your bank account. And now you are looking to change the payment method from the bank to any nearest post office. This is the option where you can update the payment details.

Review Your Sassa Details 

Please cross-check all the details very carefully before submitting it. If you have cross-checked you can save your time and effort. So please double-check all the details very carefully before moving to the next step.

Verification Time

After submitting all the documents, the applicant needs to wait for 5-7 business days. So if your details are not updated after 7 days then you can contact the Sassa Office through email or call. 

Confirmation Received 

After updating the Sassa Banking details, you can receive a message of confirmation. So you can open the portal and confirm the updated Sassa details. 

Tips to Avoid Delays in Approving Updated Sassa Bank Details

Here are a few tips please remember in your mind during the process of updating bank details.

Tips to Avoid Delays in Approving Updated Sassa Bank Details

These are given below

  • Added the right information and cross-check it before submitting 
  • In case Sassa demands special documents then please provide accurate and related documents. And submit it carefully.
  • Do not reapply again and again. Once you have completed the payment updation process then the applicants need to wait for 7 business days.
  • During the process of bank details updation process make sure you have a good internet connection. 

Verification Timeline for SRD Banking Details Update

The verification process in case of any bank update usually takes 7-10 business days. In case of any other updates like changing your phone number or address, the time taken for any updates is the same.

Normally after updating the bank details, the bank verifies the details by using a stringent bank verification procedure. After updating the bank details the bank did the same procedure as they did for previous bank information. So it may take some time.

Check Your Updated Banking Details Status 

After updating the banking details, you need to check the status of the updation. So let’s understand how can check the status of your banking details verification with Sassa:

  • Visit the official website
  • After visiting the website add your details and log in to the account 
  • Click on the “Current payment option” on the site
  • Check the status of your updated banking details 

What should we do After completing the Verification of Sassa Banking Details?

Once your Sassa verification has been successfully updated then:

  • You can receive a message from Sassa that confirms your updation related to Sassa Banking details.
  • Always check your bank account may be the amount automatically delivered to your updated bank account 

What if You Did Not Receive the Confirmation After Verification?

If your status has not been changed and more than 7 days have passed. So the next step is to visit the Nearest Sassa office. Please keep your documents with you at the time of your visit. So you can get your answers easily 


Make sure SASSA has your latest bank info so you get your R350 grant quickly and easily! If your bank info is wrong, you might not get your money on time, or it could even stop coming altogether. That’s why it’s important to update your info right away if it changes.

SASSA makes it easy to update your info online or by phone. Just follow their instructions, and your grant money will flow smoothly. It’s also a good idea to check if your info is updated sometimes and call SASSA if you have any questions. Remember, keeping your bank info current helps you get the money you need, especially when things are tough!


Unfortunately, you can’t change your bank account number directly. This unique number is like your account’s fingerprint and can’t be altered. However, if your account is compromised, you can open a new bank account for added security.

To change your bank account, you’ll need to gather some important information:

  • Full name of your old bank
  • Account number and sort code of the old account
  • Details of any existing debit cards linked to the account
  • Official identification and proof of your current address

A: You can write a letter to your bank requesting a change of bank details. Here’s a sample format: Subject: Request for Change of Bank Details
Dear Sir/Madam,
I/we kindly request you to update the bank details in your records as follows:
[Include details of old and new bank accounts]
Please find attached a bank certificate confirming the changes.
[Your Name]

To update your SASSA banking details, follow these steps:

  1. Visit the SASSA online portal and navigate to the “Change Banking Details” section.
  2. Submit your identity verification.
  3. Update your banking details with your preferred payment method.
  4. Review and confirm your updated banking details.

Your bank account number is unique to your account and cannot be changed directly. If you need to change it, you’ll have to open a new account, which will give you a new account number. Just ensure all pending transactions are cleared before closing your old account.

To change your name on your bank account, you’ll need to provide legal documentation proving the name change. This typically includes documents like your Aadhar card, affidavit, gazette copy, newspaper advertisement, marriage certificate, or other government-issued documents reflecting your new name.

Sassa Status check banking details indicate after changing the banking details the applicant should check Sassa Status periodically so he can collect Sassa grants easily.

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